Our client is one of Europe's leading integrated healthcare providers. With 26 countries, the company now offers a Europe-wide unique area coverage and is an important contribution to comprehensive health care. This means diverse challenges and flat hierarchies in an international environment.
For his location in Mannheim our customer is looking for a qualified:

IT Infrastructure Service Manager for Cloud Environment (m/w/d)


Job-ID: CF-00004537
Ort: Mannheim
Remoteanteil / Home Office: 60% bis 80%

Your main tasks:

  • Stable, secure and supported operation of the Cloud Infrastructure landscape
  • Advice, planning and coordination of changes to existing Infrastructure systems with the internal team, service providers and Business Partners
  • Regular analysis of the Cloud Infrastructure landscape and providing recommendations for optimizations to meet the business requirements (availability, capacity, performance, Lifecycle, security, etc.)
  • Service reporting and key performance indicators analysis together with Infrastructure Business Service Manager
  • Analyze service developments / evolutions / extensions to optimize costs in comparison with service quality
  • Documenting and sharing KPI reports with relevant stakeholders


Your technical qualifications:

  • A finished apprenticeship or study in information technologies or a similar area
  • Several years of experience in the area of Cloud Technology and operations
  • Understanding of complex Cloud Infrastructure landscape (IaaS/SaaS/PaaS) on SAP HEC / AZURE / Google cloud
  • Strong ITIL Knowledge and several years of experience in Process Management and lifecycle Management
  • Experience in dealing with SLAs stack, Service Monitoring and Reporting, Service Catalogue Management, Service Cost Optimization, Service Introduction Process and Service Operation
  • Your business, technical and social skills in English are adequate to handle all topics within an European acting company


Your personal qualifications:

  • An efficient and service-oriented working method in daily operations
  • Open to interact with internal and external Providers and Business Service Managers to optimize solutions


Our client offers:

  • Interesting tasks in a modern, sustainable and international environment
  • Individual development potentials
  • An attractive salary
  • More benefits like a reduced gym membership or using a job-bike